Can I change my meal plan?
Yes. Resident students may change their meal plan each academic year by indicating in the space provided on their housing contract. Please Note: Freshman residents are required to be on the 7 Meal Plan for their first semester with the University, however
these students will be given the opportunity to change meal plans for the following semester.

I am a commuter student; can I sign up for a meal plan?
Absolutely! Commuter students can take full advantage of the benefits of any meal plan. Visit the UniversityCard Office the first week of each semester and fill out a meal plan contract.

If I do not use all my DeSales Meal in a week, do they carry over to the following week?
No. A meal plan week is Sunday to Saturday. However, our new DeSales Meal program enables you to further utilize your DeSales Meal at any time during dining hours. Since meals do not carry over from one week to the next, it is important that you select the right plan to fit your schedule and eating habits.

If I am on the 5 Meal Plan am I only permitted to use my DeSales Meal Monday through Friday?
No. You may use your 5 DeSales Meal Sunday through Saturday at your discretion.

What are Dining Dollars?
Dining Dollars are the funds that come with a meal plan for you to use in the University Center’s Food Court. Dining Dollars are non-refundable and will not transfer from one semester to the next so it is important that you stay aware of the remaining Dining Dollars on your account during the semester.

What is the UniversityCard?
The UniversityCard is the official identification card for DeSales University. It provides easy access to University resources. With innovative technologies comes one convenient and powerful card. The UniversityCard serves the following functions:
• Photo identification
• Library card
• Access to meal plans
• Access to a pre-paid account
• Residence hall access
• Other functions

How do I know how many Dining Dollars are remaining on my UniversityCard?
You can check your balance at any of the registers in the Food Court, visit the UniversityCard Office during posted office hours, or just take a look at your most recent receipt. We will print your balance at the bottom of your receipt each time you make a purchase. Please Note: The UniversityCard Office will not take balance requests over the phone. Students must make such requests in person and present their UniversityCard.

What if my Dining Dollars are running low?
If you are close to exhausting your Dining Dollars, simply visit the UniversityCard Office or the Bursar’s Office located in Dooling Hall and open a 3D Account.

Can I treat my friends to a meal using my meal plan?
Yes! If you would like to treat a friend, simply purchase their meal with your dining dollars. But remember you must be present when your UniversityCard is being used. When purchasing dinner for a guest in the Food Court, the cost will be applied to your dining dollars and the guest meal is not considered a DeSales Meal. DeSales Meals are non-transferable to fellow students or guests.

Can someone else use my card?
For your security, you are the only person authorized to use your UniversityCard. Cards presented by anyone other than the student pictured on the card will be confiscated and returned to the UniversityCard office. If you wish to buy something for someone else, you must be present at the time of purchase.

If I am suffering from an injury or illness, can someone purchase food items using my UniversityCard in the University Center’s Food Court for me?
Yes. The University’s Wellness Center or Athletic Trainers’ Department will provide a pass to the student who is injured or ill. The student responsible for purchasing the items will then show the Dining Services Manager the pass with the UniversityCard of the ill or injured student.

What if I forget to bring my UniversityCard, will I be able to eat in the University Center’s Food Court using my meal plan?
Because your meal plan is accessed by swiping your card, for your protection, we can not access your plan without your UniversityCard. Therefore, without your card you will need to use cash to make purchases in the Food Court.

If I lose my UniversityCard, will I be able to eat in the University Center’s Food Court using my meal plan?
Lost, stolen or misplaced cards must be reported to the UniversityCard Office. The card replacement fee is $25.00. If the loss occurs after UniversityCard Office business hours or on the weekends, report the loss to University Police at ext. 1250. The officer on duty will meet the student at the Lawless Center, deactivate the lost card, and issue a temporary card so the student will be able to eat in the University Center’s Food Court. Please Note: Whenever a student reports a lost card either to the UniversityCard Office or Campus Police, the student will need to purchase a replacement UniversityCard by paying cash or charging his or her student account.

What is a 3D account? “DeSales Debit Dollars”
A 3D Account is a declining pre-paid service account accessed with your UniversityCard. This account provides students and employees with the convenience to make purchases without using cash. All DeSales University students and employees are eligible to open a 3D Account.

Why are 3D accounts convenient?
3D Accounts are fast. They run on the local network and take just the swipe of a card to get you through the line faster than using cash. You can check your balance at any of the registers in the Food Court, visit the UniversityCard Office, or just take a look at your most recent receipt. 3D Accounts are safe. If you accidentally lose your UniversityCard, your 3D Account Dollars are secure when you report the loss to the UniversityCard Office. Also, 3D Accounts run on a real-time system, so your account can not be overdrawn.

How do I open a 3D account?
Just fill out the form included in this brochure, enclose your check or credit card information, and send it to the UniversityCard Office. Deposits can also be made via the load station located in the University Center. Also, you may visit the Bursar's Office or the UniversityCard Office during posted office hours to set up your account and make additional deposits throughout the semester. 3D Accounts must be prepaid with cash, check, or credit card with a minimum deposit of $25.00. Please note: 3D Accounts can not be calculated into a student’s financial aid package.

Where can I use my 3D account?
A 3D Account may be used as a form of tender in the University Center’s Food Court, in the Campus Store, and Dooling Hall's Cup and Chaucer Café. In the future, a 3D Account will be used in vending, laundry, and other services throughout campus.

Are 3D account dollars refundable?
3D Account dollars carry from semester to semester and are only refundable when a student or employee officially separates himself/herself from the university. A refund requires a written request to the UniversityCard Office within 30 days of the student’s or employee’s separation from DeSales University. DeSales University will not refund 3D Accounts that have less than a $5.00 remaining balance.

Can student credit be transferred to a 3D account?
Yes. If you would like to transfer student credit funds, please visit the Bursar’s Office, located in Dooling Hall, for authorization.